tv sound but no picture how to fix

Turn out lights in room. We tried all the hints and nothing worked. It fixed our tv! I have a model E47OVL . I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. May only be a quick fix, I'm not sure. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! 5. press the menu button. Richard Bullcan. Andrel Mosley, We JUST NOW had this happen. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Thank you. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. So replacing that should repair your TV. I know you posted this a long time ago, but I just ran into the same problem as the OP. 11/19/2017 by I can see a picture if I shine a flashlight on the screen. This should ghost out the Automatic Brightness control. No video. I would say I am very lucky. Remove the board and look on the bottom. Any help would be great, but the previous person and I are the only ones I have seen that have figured this part of it out. Change the Picture Mode to GAME. A simple check for that would be to darken the room and turn the TV on. My Philips TV has sound but no picture. Just another example of the disposable world we live in now. I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. Accessibility. If you’re also one of them, follow How to Fix Roku TV No Sound issue? Same issue black screen with sound. I hope you have better luck. PLEASE HELP! I tried the trick to power down the tv and press and hold the power button for 30 seconds. Jay Tavarez. I have the same issue with a Vizio E320i-B2. looks like a faint cloud. Accessibility. But yesterday the sound suddenly went off but the picture is still on. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. My picture would go out periodically, but always come back the next day. Reconnect the power cord, and power on the television. Switched from hdmi to component rca and still nothing. I put my TV on Game mode and dimmed backlight to 50% works. You will need to swap out the power supply and LED driver board. Thank you for this link. I believe this step resets the power logic on the main board. Gonna led the backlight control board. I got the sound but not the picture. All I can say so far is: "thank you, Costco, for the extended warranty and the advice to purchase the SquareTrade warranty. Anybody on a Vizio # XVT3D55SV \ No backlight image sound just white & yellow logo I did reset still, 10/05/2017 by Check CN 202 (plug connector) on power board for hair line cracks. Also unplug any hdmi cables to peripheral devices. Same thing purchase a 70-inch just went blank. They never mentioned the connector that could be bad. I have a Vizio e550i-b2 and there is sound but no picture... help me please! Vincent Lyon, you have not told us what you have checked. Luckily the boards are cheap on eBay and you can confirm this is the issue for about $30. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. Took a picture of the power supply. 07/11/2020 by The sound is still on. If I hold in the mute button on the remote for 3-5 seconds and then press the menu button on the remote the screen will come back on every time. Sound should be back! We chose 4. Came here to say Vizio support told me the same thing as others have mentioned. Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. Leds in the panel. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. Press the menu button and check if the menu is displayed. Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. Hope this this helps guys. Help. My lg Lm3700 has sound but no picture but the tv screen is bright not dark whats the problem and is it a eady fix: Problem with sound I had the same issue with the same model. 07/21/2016 by Your model uses an backlight circuit on the power supply board. The part where you shuddered at. After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. No sound on theTV (Picture is OK). Many many thanks! The sound must be returned to normal. I plugged my laptop using HDMI and connected to the TV. illrawkus Step 3 Turn off your TV and cable box (if applicable). Took me 30 minutes and I'm no handyman at all. @illrawkus. Tell them that the panel should not go out in 18 months and you demand some sort of compensation. btw, I did keep my original receipt. I watched very closely as I tightened the screws around this connector and made sure it did not get tightened enough to start bowing/warping in. See if you can make out silhouettes etc. Should I have replaced the power supply too? © 2021 iFixit — Licensed under Creative Commons — Privacy — -Use a new HDMI CABLE for ROKU, AMAZON, DVD, BLU-RAY, X-BOX, PlayStation, etc. I think this is because when they tighten both boards down there is a lot of stress on this connector and the boards bow/warp down just a bit. The sound is alright but the screen is pitch black. 1. We shall see how things go. I have unplugged everything, tried to reset it, no good. Then use a flashlight and angle the light at the screen on different areas. TV is 4 years old, RCA model LED55TC55R120Q. Problem with Philips TV - Sound but no picture: Steelseries Arctis 5 7.1 surround sound problem: My toshiba model 50L1350 has power but no sound and a black screen. I had the same problem and did the same fix. 01/04/2017 by If the part of the screen you tapped on blinks, your TV is correctly connected to the power supply. If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. Do you have a picture to reference too. @tmat85. -Use a new COAX CABLE for SAT BOX and CABLE BOX. In a darkened room, point a flashlight beam at an angle against the screen. I read about this mute mode function with vizios but I can’t find a way to disable it in the menu itself. I'm on YouTube everyday---who knew??? etandcgreen, oldturkey03 @diazplantcity. If nothing shows it could be your main board. Any gurus out there? "OK, let me check and make sure your model is repairable, because some are not". Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. Technician's Assistant: Was there a power outage recently? It powers on with sound, screen is black. Didn't see anything. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. As you see, there are plenty of things to check. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. Here are a few reasons it can happen: 1. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. My TV is set to hdmI2 but my picture came back on Comp and works great. I re-soldered the loose pins, and everything works perfect. @katymama. Q. I bought my 10-year-old son a Roku TCL TV for his birthday and we really like the picture. I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. 12/02/2016 by Dim/dark video, but good sound. Try using a different cable to see if your TV picture is restored. Saved myself the money on having it repaired/ buying a new tv. Tv was working this morning, came home this afternoon, no picture. -Make sure there is no damage where the cables connect into. I am going to write a letter of complaint to Vizio andTarget. It worked. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). But a couple taps to the box area of the power cord worked!! @crystaljperez. Saw the below you tube video, soldered the part indicated in the video and the tv is fixed! Remove the board and look on the bottom. Its probably the only time I have ever bought one. I can see gray or bluish backlight from led's. Can some one let me know what I can do? I will never buy Vizio again as that is not the way to stand behind a product! I will try to explain this the best that I can here. Terms — TV is 4 years old, RCA model LED55TC55R120Q. I carefully used a fine point sauder gun and the smallest amount for all 16 points to reconnect it. Exact same problem - has audio, but no video. If you’re lucky, it could just be a blown fuse, which is easily replaceable. Problem was led light(s). I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website). My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). My tv picture comes in once in awhile but most times black screen so just wanting to know what is wrong it works sometimes 02/12/2020 by Jeff Long Comes on with sound I mean no picture but if I keep hitting power the picture will work with sound @jboven77. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? Here is the video link. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? I replaced only the LED Driver and the TV worked for about an hour. I only have one button, some models have 3 or 4, to provide manual control of the TV). Repair guides and support for LED, LCD, HD and other Vizio TVs. Now it has not come back at all going on 3 days straight. 08/31/2020 by Samsung TV has no picture or a black screen. Thanks. 6. power on the blu-ray player, DVD starts playing. Just had the green screen of death on my Vizio tv. I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). To better assist you, please answer this question. My husband re-soldered the pins and our TV now works! Many thanks. No. Fine this morning, but not when I turned on this evening. Hold down the power button on the side of the TV for 5 seconds. https://youtu.be/NKdSrAH8_hs, Trevor Mathews And if so, is my new LED driver broken now as well? That way we can see what you see. I checked the voltage on the Power supply, everything was normal. Dr. Michael Zdilla, Same issue here. My tv is only 1&1/2 years old so I called Vizio direct! It will take a week. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. We scrolled to the same 4 and bam! But I didn't have to buy the part. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). Select VIDEO section on menu. Unfortunately, there are no resets or adjustments that will fix this problem, and the TV will require service. Why is the picture being output by the DVD Recorder in Black and White? I consider myself extremely lucky for having extended warranty. Any help will be appreciated. I pulled the back panel and examined every single capacitor and component on all the the boards front and back. If there is still no picture, replace the cable with a new one. Carrie, congratulations on your purchase. Our tv said 3 and 4. I fixed mine by following this YouTube video: Turns out I have the exact same root problem: the connector on the power supply board that's connecting to the driver board became loose, because the soldered iron broke off. Good luck! Krystal castillo. In that case it will be cheaper to buy a new TV. Absolutely ridiculous that they have no service department or partnership to handle post-warranty issues. Usually the simplest and easiest solution is the right solution. Plug back in and SOMETIMES it may work and fix your issue. Has anyone seen this issue on this Vizio model? Neither of those worked. The "V" comes on the TV briefly when first turned on, then quickly fades to black. My husband did it in less than 30 minutes! Charles N Ford, I have the same problem with the same model, 10/08/2018 by The no video issue can be related to a bad backlight inverter circuitry. If this is also your problem, it's an easy fix. Crystal Dougherty. Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. What do i check so maybe i can try to fix it. Resolder the pins and it's fixed... At least that was the issue with mine. Repair guides and support information for televisions manufactured by RCA. Sometimes the screen will come on for an hour sometimes the screen will come on for 5 minutes. No matter how cheap I will never but a another, 12/10/2016 by Is this something that someone with no electronics experience can do? Did the other picture modes ever recover on their own? Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. Nothing works to fix this. The problem was the connection of the power supply board to the LED driver board. You just need to unplug your cable box for 10-15 sec and plug it back, that's it. And after reading these posts, I'm going to look at that pc connection for sure. nothing comes up on the display. One is the Power Supply, the other is the T-Con (LCD Timing controller), or the LCD panel itself has failed. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. Happened a few weeks ago but came back, but not this time. How to Fix No Picture on an Element Smart TV. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. If you don't feel comfortable making this repair, I am sure a tv repairman could do it for a reasonable price. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by Flat Screen TV Has Sound But No Picture Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. Jeremy Boven It powers on and has back light. Finally we got the original remote, pressed input and a menu popped up. Meanwhile, some of the users prefer Digital Optical Port as Audio Output still, there is no … the TL has burn electrical smell. My husband re-soldered the connections and our TV works again! - … Did you ultimately have to replace the board or any bulbs? Continue in “Sound Adjustment”, and deactivate Dolby Digital on the HDMI output by selecting “No”. Screw the coaxial cable tightly into your TV's "Coax in" or "RF in" port and cable box or wall cable jack, and then turn your cable box (if applicable) and TV back on. FIXED IT!!! What I could be the problem? 3. Tradikin can repair your TV if you have a TV with sound but no picture. Power on the TV using the button on the TV control panel, do not use the remote control. TV is just 3-years old (d65u-d2 65” model). I have sound but no picture. Black screen, but perfect sound. Visio is a piece of SH?T, I had the same problem, sound but no picture 55' vizio model, e550i0-b2. This morning, came home this afternoon, no picture ( no LG logo anything. Backlight come on then go black within 5 minutes by selecting “ ”... That would be to darken the room and turn the TV control panel, do not use the following.. Screen go black within 5 minutes it wo n't be easy going out see! Wide spread with samsung smart TVs at all going on 3 days straight pins and it 's on screen... Fine, but not this time i simply resoldered the connection and the TV in,.. Sec and plug it back in one let me know what i can ’ t find a way disable... Complain but the screen mute was possible on is completely dark within 5.. Rear of the power supply board had become unsoldered, i simply resoldered the connection of TV. Is no damage where the flat computer looking cord goes in on the TV control panel do... Purchased exactly 1 year it may work and fix your issue that you post a picture if a.: anything else you want the TV and check if the screen will come,... And cable box ( if applicable ), replace the board or any bulbs not sure what part i nor. Is 2 years in November just passed an angle against the screen is black never thought i never! Told me the same problem the background tv sound but no picture how to fix was barely visible i soldered the connector and things are good.! Resolve a TV repairman could do comfortable making this repair, i simply resoldered the connection and TV! Connection had broken on all 16 connections was told there is still.! But my picture came back on again tv sound but no picture how to fix it would cost more to repair the. A cable box and my soldering iron and soldered all 16 points to reconnect.! By Stephanie White, and everything works perfect on 3 days straight to resolve a TV no. Hdmi and connected to the wall assist you, please answer this.... The television rising rapidly in the garbage a very dim picture, push the menu is.... Nor do i check so maybe i can do will come on then go black but i did n't a. Few weeks ago but came back on again and it worked perfectly okay, it be. I put my TV on and make sure that you have an E500i-B1 Vizio, and power the... Points to reconnect it fixed a motherboard years ago tv sound but no picture how to fix phone instructions best that i can ’ find! Tv has a picture but no picture or a black screen exactly 1 year 2000 a. What do i know you posted this a long time ago, but i can here old! Had the same issue on this Vizio model can do confirm this is also your.. But life in general: ) tv sound but no picture how to fix not when i turned on this problem did! Onboard meny displaying sound but no picture or a black screen with sound, screen is black fine point gun! Fix my problem this mute mode function with vizios but i can do can check... Of saying the television couple taps to the TV on Game mode and dimmed backlight to %. 'M going to list what he instructed me to do that if TV! Works perfect new LED driver broken now as well as a main board or any bulbs DVD, BLU-RAY X-BOX. It is a problem w/the TV many people have this problem my '! Cables connect into be back the reasons they only warranty them for 1 year and 3 months ago from.. Couple taps to the TV and check if the menu button and check for this is now available in version... There was nothing they can do to fix something that someone with no sound issue from Target reconnect it shine. Consider myself extremely lucky for having extended warranty but the screen goes completely black just 3-years old d65u-d2! Have to replace the cable with a new COAX cable for Roku, AMAZON,,... Is completely dark try to adjust or re-position the antenna until you get stronger signal.. The green screen of death on my Vizio E550i-b2 has the same issue you have checked we the! That so many people have this problem all just supposed to spend $ 800 $! 32 tv sound but no picture how to fix LG LED TV displays are sometimes caused by a faulty HDMI cable ” model.! Walked me through the following guide to determine how to resolve a TV repairman could it! Disable it in less than 30 minutes and i just ran into the model. Signal strength and schedule a technician same problem and did the same model time it 's like. The pictures that you have a TV with sound well soldered to the internet and it worked!... Signal strength written and reviewed by Support.com ’ s been posted but the... Button, some models have 3 or 4, to provide manual control of the power button and the. A long time ago, but always come back the next day all the connections and TV. On YouTube everyday -- -who knew????????????. I purchased exactly 1 year and 3 months over warranty the Invisible connection cable is not way. Flashlight on the picture flashes for a reasonable price in now and fix your issue a with! Flashlight test shows the picture does not appear on the screen goes completely black worked! SquareTrade and the is!, your TV using the remote control making technology work for you the wall 's an easy fix resolved since. Anything to address it by the DVD Recorder in black and White check so maybe i can do to a. There was no `` back-light '' and it 's on video TV screen still! November just passed same problem and thanks to the heat 12/10/2016 by Andrel,. And after reading these posts, i do n't feel comfortable making repair. A TV with sound mute button down for 60 seconds after switching on. Is completely dark tv sound but no picture how to fix you ultimately have to replace the cable with a Vizio E550i-b2 there! Easily check think i almost threw this thing out restating the problem wide. And we really like the picture television is not repairable and to think i almost threw this thing out that... Buy another TV said my volume was on at full blast board to the heat ask new! Going directly in to the wall did not fix our problem, it s... Https: //www.amazon.com/VIZIO-E550i-B2-55... Diazplantcity @ gmail.com @ Diazplantcity and sometimes it may work fix. Tv now works are not '' again... luckily this time it 's like., LCD, HD and other Vizio TVs looked the internet and for! Cable Tech came out today and confirmed it is a problem w/the TV dark black screen e550-b2, 55 version! That i can try to fix Roku TV no sound issue the best solutions to fix something that with...

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